Terms and Conditions

Welcome to randlemedia.com, operated by Randle Media ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Services

Randle Media provides digital marketing services including but not limited to web design and development, search engine optimization (SEO), pay-per-click (PPC) advertising management, social media marketing, graphic design, and related consulting services. The specific scope, deliverables, timeline, and pricing for any project will be outlined in a separate service agreement, proposal, or statement of work provided to the client prior to the start of work.

Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the site. You may not use our website to transmit any harmful, threatening, abusive, or otherwise objectionable material, attempt to gain unauthorized access to any part of the website or its systems, use any automated tools such as bots, scrapers, or crawlers to access or collect data from our website without our prior written consent, or misrepresent your identity or affiliation with any person or entity.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, videos, and design elements, is the property of Randle Media or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from this website without our prior written permission.

Client Work and Ownership

Upon full payment for services rendered, the client will receive ownership of the final deliverables as outlined in the applicable service agreement, unless otherwise specified. Randle Media retains the right to display completed work in our portfolio, on our website, and in marketing materials unless the client requests otherwise in writing. Any third-party assets, stock images, fonts, templates, plugins, or software used in the creation of deliverables may be subject to their own license terms, and the client is responsible for maintaining compliance with those licenses. Randle Media retains ownership of all proprietary processes, tools, frameworks, code libraries, and methodologies used in the delivery of services.

Payments and Billing

Payment terms, amounts, and schedules will be outlined in the applicable service agreement or proposal. Unless otherwise agreed upon in writing, a deposit may be required before work begins. Invoices are due upon receipt unless a different payment term is specified. Late payments may be subject to a late fee as outlined in the service agreement. Randle Media reserves the right to pause or suspend work on any project with outstanding unpaid invoices until payment is received.

Project Timelines

Estimated timelines provided by Randle Media are based on the information available at the time of the proposal and are subject to change. Delays caused by the client, including but not limited to late delivery of content, feedback, approvals, or access credentials, may result in adjusted timelines. Randle Media is not liable for delays resulting from circumstances beyond our reasonable control.

Revisions and Approvals

The number of revisions included in a project will be specified in the applicable service agreement. Revision requests beyond the included rounds may incur additional charges. Clients are responsible for reviewing and approving deliverables in a timely manner. Final approval by the client constitutes acceptance of the deliverable as complete.

Cancellation and Refunds

Either party may terminate a service agreement in accordance with the cancellation terms outlined in that agreement. If no cancellation terms are specified, either party may terminate with 30 days written notice. Upon cancellation, the client is responsible for payment of all work completed up to the date of termination. Deposits are non-refundable unless otherwise stated in the service agreement. Any work product completed and paid for up to the point of cancellation will be delivered to the client.

Third-Party Platforms and Services

Our services may involve the use of third-party platforms, tools, and services such as Google Ads, Meta (Facebook) Ads, web hosting providers, domain registrars, analytics tools, and other software. Randle Media is not responsible for the terms, policies, pricing changes, outages, or performance of any third-party platform. Clients are responsible for maintaining their own accounts, credentials, and compliance with the terms of service of any third-party platforms used in connection with our services.

Text Messaging

By providing your phone number and opting in to receive text messages from Randle Media, you agree to receive SMS messages related to appointment confirmations, project updates, follow-ups, and promotional offers. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly. Our use of your phone number is governed by our Privacy Policy.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Randle Media does not guarantee specific results from our marketing services. While we use industry best practices and data-driven strategies, results such as search engine rankings, website traffic, lead generation, and return on investment are influenced by many factors beyond our control, including market conditions, competition, algorithm changes, and client participation. Any projections, estimates, or examples of past performance are provided for informational purposes only and are not guarantees of future results.

Limitation of Liability

To the fullest extent permitted by applicable law, Randle Media and its owners, employees, agents, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or related to your use of our website or services, regardless of the theory of liability.

Our total liability for any claim arising out of or related to our services shall not exceed the total amount paid by the client to Randle Media for the specific service giving rise to the claim during the six months preceding the event.

Indemnification

You agree to indemnify, defend, and hold harmless Randle Media and its owners, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising out of or related to your use of our website, your violation of these Terms, your violation of any rights of a third party, or any content or materials you provide to us for use in connection with our services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be resolved in the state or federal courts located in the State of New Jersey, and you consent to the jurisdiction of such courts.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. When changes are made, we will update the "Last Updated" date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Contact Us

If you have any questions about these Terms, please contact us at:

Randle Media
Email: chris@randlemedia.com
Phone: (973) 862-7867
Website: randlemedia.com